At Feronia Forests, we are committed to protecting your privacy. We use the information collected from you to fulfill your orders and ensure that you have a personalized online experience. Please read the following for further details of our privacy policy.
When you purchase something from our store, as part of the buying and selling process, we collect the following personal information from you: name, address, email address, credit card number, and credit card expiration date. This personal information allows us to process and complete your orders, and to notify you of your order status.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We also monitor customer traffic patterns and site usage to update and enhance our store as a way to improve your shopping experience.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
How do we get your consent?
By browsing our store, you consent to the collection and use of your IP address. Likewise, by placing an order from our store, you consent to the collection and use of the personal information identified above. Your personal information will be used for the processing, fulfillment, and status updates of your order.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do you withdraw your consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at contact@feroniaforest.com.
We do not sell, trade, rent, or license your personal information to others. We may choose to do so in the future, but you can opt out of such disclosures by sending us an e-mail message to contact@feroniaforest.com (If you use multiple e-mail addresses to shop with us, please e-mail us from each e-mail address.) Also, we may provide aggregate statistics about our customers, sales, traffic patterns, and related information to reputable third-parties, but these statistics will not include any personally identifying information. However, we may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Our e-commerce store is hosted by WPEngine Inc. Our website utilizes WooCommerce, a popular WordPress e-commerce plugin, which allows us to sell our products and services to you.
Your customer data is stored on WPEngine, Inc. databases. They store your data on a secure server behind an extensive custom firewall. WPEngine also contracts with well-regarded security firms for auditing and remediation; including Sucuri.
Payment - If you choose to make a purchase on our website, then WPEngine Inc. stores your credit card data temporarily. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read WPEngine Inc. Terms of Service or Privacy Policy.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links - When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google Analytics - Our store may use Google Analytics to help us learn about who visits our site and what pages are being looked at.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
_woocommerce_items_in_cart, _wp_woocommerce_session_, contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored.
_atuvc, created by the AddThis social sharing site. AddThis does collect some information such as which web page you came from, which type of browser you are using, and your general geographic location.
Google Analytics - PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where _ar_v4, Helps with tracking conversion rates for ads that we run on Google.
_utma, _utmz, _utmv collect information about how visitors use our site. We use the information to compile reports and to help us improve the site.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us via email at contact@feroniaforest.com.
